FAQ
Q1:Sample delivery
A1:Samples are usually for free,but the freight would be charged. After the order is confirmed, we'll return the express cost.
Q2:What is your MOQ?
A2:Our MOQ is usually 50 square meters, depends on different kind of material.
Q3:How long is the lead time?
A3:The time of delivery is about 10~30 days after the deposit arrival,also depending on the quantity.
Q4:What are your main products?
A4:Our main products are Granite,marble, limestone, travertine, onyx, slate, slab,countertop, tile, special molding,architecture stones for project, column, water-jet pattern, 3D-Carving, magic tile, wall tile, mosaic,composite marble tile,fireplaces,cut-to-size,monuments etc. mostly OEM.
Q5:Are you a manufacturer ?
A5:Yes,we have own factories located in Quanzhou,Fujian.
Q6:Do you also make customized design?
A6:Yes. We can do products according to client's requirements.
Q7:What is your port of loading?
A7:Normally we export the stone products from Xiamen port or Shanghai Port, China. Some special products will be exported from it's origin place to secure more competitive prices. And we will go to origin place to inspect the products.
Q8:How long can my order be finished? How soon can I get my ordered products?
A8:Normally one container order needs 15-30 days.
Transportation duration information:
West European main port: 27 days
Felixstowe / Belfast / South Ampton: 40 days
Dublin: 35days
Western coast of America: about 18 days
Eastern coast of America: about 30 days
Other destinations please email us to get our answer.
Q9:How could I get to know how much stone I could load per 20' container?
A9:In Xiamen Port of China, we could load the maximum gross weight of 27 tons into one 20'container. Therefore, how much stone you could load per 20' container depends on the weight limit on the roads or railway of your country. For light colors granite as example.
Usually full container load would be like below.
1cm thickness-------960 sqm
2cm thickness-------480 sqm
3cm thickness-------320 sqm
4cm thickness-------240 sqm
5cm thickness-------192 sqm
Usually, for America, the quantity per 20' container load is as follows.
3/8" thickness-------- 6535 sq.ft.
3/4" thickness-------- 3267 sq.ft.
1 1/4" thickness-------2042 sq.ft.
1 1/2" thickness-------1720 sq.ft.
2" thickness------------1307 sq.ft.